Privacy Policy
DATA PROTECTION
At Active Alarms, S.L. safeguarding your privacy is paramount to us. We are dedicated to ensuring that your personal information remains protected and is not misused.
Active Alarms specializes in developing comprehensive security solutions.
Below, we detail who is responsible for processing your information, the purposes for which your personal data will be processed, the legal basis for processing, the retention period, how we use it, and the rights that you are entitled to.
By furnishing us with your personal information through any means, whether electronic or otherwise, you signify that you have read and comprehend the terms regarding the protection of personal data information provided. Active Alarms commits to adhering to the prevailing national and European data protection laws.
AREA OF APPLICATION
Active Alarms is accountable for the personal information provided by its clients, employees, suppliers, and any other party processing personal data.
As per the General Data Protection Regulation, the Controller is defined as the individual or entity, public authority, service, or other entity that, independently or jointly with others, establishes the purposes and methods of data processing.
If you have any inquiries, comments, concerns, or suggestions regarding the use of personal information, you may contact Active Alarms via email at: info@activealarms.es
INFORMATION ABOUT THE COMPANY
We offer holistic security and protection solutions, delivering high-quality services and products to our clients. We foster the professional growth of our employees and uphold environmental respect.
Company name Active Alarms sl
Registered address: Calle Joaquin Rodrigo 6 Puerta 2, 03581 Alfas Del PI (L’) Alicante.
NIF: B70998935
PURPOSE FOR WHICH WE PROCESS YOUR DATA
The primary purpose of processing your information is to fulfill your service requests, tailor them to your needs, and continually enhance them. We collect your personal information in person, via our websites, email, telephone, or any other means you use to reach us.
We may utilize it to send offers and advertisements for products and services related to surveillance and asset protection, alarms, security cameras, access control, intelligent video systems, fire protection systems, auxiliary services, logistics and messaging, and home assistance, to the email address you provide us.
Basis for Processing Your Data
Execution and development of a contract and/or legal relations. It corresponds to those services expressly requested by you, the main services identified are:
Legitimate interest of the Controller.
The Data Controller’s legitimate interest in sending advertising of the products offered by the company, of which you are a customer, as well as conducting satisfaction and loyalty surveys, stems from conducting direct marketing and commercial prospecting activities.
DATA CONSERVATION PERIODS
We will retain your personal data for as long as necessary to fulfill the purpose for which it was obtained and in accordance with the legal basis of the processing applicable to it. We will keep it as long as a contractual and/or commercial relationship exists, or until you exercise your right to erasure, cancel, and/or limitation of the processing of your data.
In any event, if you exercise any of your rights, we will securely store the information, ensuring it remains blocked, for as long as necessary for the exercise or defense of claims or to address any potential judicial, legal, or contractual liabilities arising from its processing, requiring attention and necessitating recovery.
Specifically, the retention periods for the specified data are outlined below:
Data subject to contracting services:
The data will be retained for the duration necessary to fulfill the existing contractual and/or commercial relationship.
Data pertaining to staff and occupational hazard prevention:
The data will be retained for the duration necessary to fulfill the purpose for which they were collected and to ascertain any potential liabilities that may arise from said purpose and the processing of the data.
Personal data for advertising and promotional purposes.
The personal data provided for sending information will be kept as long as you do not request its deletion.
COMMUNICATION OF PERSONAL DATA
Your personal data will only be transmitted or transferred to third parties when this is necessary:
- For third parties that provide services.
Information technology firms (for data storage and processing), financial services, data protection, and auditing consultancies, etc., are granted access solely to the personal information necessary to render the service entrusted to them. They are also obliged to uphold the confidentiality of your personal information and are prohibited from utilizing it for any purpose other than providing the service we have delegated to them.
In adherence to the laws governing the contracted services, your data may be disclosed to state security bodies and forces, national and regional tax agencies, social security authorities, etc.
USE OF COOKIES
Active Alarms might utilize cookies to streamline navigation on its web pages and conduct statistical measurement and analysis of their usage to enhance the range of products and services we provide.
For more information visit the Cookie Policy sections of our websites.
MINORS
The website is intended for adults, and we do not sell products to minors. If we inadvertently collect personal information from a minor, we will promptly delete that information.
RIGHTS
You have the right to exercise your rights of access, rectification, erasure, objection, restriction of processing, data portability, and to not be subject to automated decision-making, as well as to withdraw consent, by contacting us via the postal and email addresses provided in the Responsible section or by reaching out to our data protection officer.
When exercising your rights, please ensure to provide identification, including a copy of your ID card or another valid official document, clearly specifying the company with which you wish to exercise your rights and the specific right you are exercising.
You also have the possibility of complaining to the Control Authority, for more details consult the website www.agpd.es.
OBLIGATIONS AND RESPONSIBILITIES
The required data in the form must be completed, and if the user fails to provide it, Active Alarms reserves the right, at its sole discretion, to deny the corresponding service or product. It is recommended to fill in non-mandatory data to better tailor our services to your needs.
If you provide us with data from third parties, you are responsible for obtaining their consent, ensuring the accuracy and truthfulness of the data, and informing them of the contents of this document.
You are accountable for the accuracy and currency of the data provided, and Active Alarms retains the right to exclude from registered services anyone who has submitted false information, without prejudice to other legal actions that may apply.
By clicking the relevant button on the data collection forms or signing the aforementioned forms, depending on the method of collection, it will be presumed that you accept the established conditions.
SECURITY MEASURES
Personal data will be treated with the appropriate degree of protection, in accordance with the provisions of current legislation and other applicable legislation, taking the necessary security measures to prevent its alteration, loss, treatment or unauthorized access by third parties. . The Data Controller and those involved in any phase of data processing are obliged to maintain due professional secrecy.
Personal data will be handled with the appropriate level of protection, in accordance with current legislation and other applicable regulations, implementing necessary security measures to prevent its alteration, loss, unauthorized access, or processing by third parties. The Data Controller and all involved in any stage of data processing are obligated to maintain professional secrecy.
CHANGES TO THIS PRIVACY POLICY
We will periodically review and update the data protection information to reflect changes in legislation, personal information processing procedures, or as necessary during our periodic reviews. Any updates will be reflected with the date of the last revision at the beginning of this policy.
